Casto Travel Philippines, Inc. was established in 1996 in a strategic move to develop important traveler supplier relationships outside the United States. Today, under the leadership of our parent company, MVC Solutions, we rank as one of the leading travel companies in the country. Our Values Own It Any complaint I receive I will own and resolve to satisfaction, be it from an external client, or, an internal one. One Team My success is contingent upon the success of everyone else within the company. When another succeeds, I succeed. When they falter, I falter. Exceptional Service From the first smile on the phone to the beginning of my clients’ next trip, my clients will know to expect the exceptional from me. Continuous Improvement I will strive to improve myself in all matters and recognize exceptional services whenever I see it. Celebrate Success I will celebrate the joys and success of my family, my team, and my clients, and, recognize exceptional service wherever I see it. Clients for Life My clients have no shortage of options, but they shall see in me my commitment to be with them for life. Ethics in Travel I will operate in an ethical manner. Creative Solutions A problem presented to me has a solution, and I will endeavor to find that solution. Casto Professional I am a professional, and will conduct myself as one at all times. Kindness Each day I will endeavor to leave more kindness in the world than present the day before.